Methods of communication 2.3

This includes:

• 2.3.1 Why communication is important
• why communication is important for a business
• methods of communication, e.g. meetings (face-to-face or virtual), email, text messages, social
  media, phone calls (including mobile calls), letters, posters and noticeboards
• advantages and disadvantages of different methods of communication
• internal and external communication
• recommend and justify which method of communication to use in a given situation
  2.3.2 Communication barriers
• examples of communication barriers
• reasons for communication barriers
• problems caused by communication barriers
• how communication barriers can be reduced or removed

Minimum Time = 15minutes