This includes:
- 2.4.1 The importance of a well-motivated workforce
- why people work
- the benefits of a well-motivated workforce: improved labour productivity, reduced absenteeism,
lower labour turnover and greater willingness to accept change/new methods of working - main motivational theories: Maslow, Taylor, Herzberg
- 2.4.2 Methods of motivation
- financial methods of motivation, e.g. time-based, piece-rate, salary, bonus, commission, profit
sharing, fringe benefits - non-financial methods of motivation, e.g. job enrichment, job rotation, training, opportunities for
promotion, praise, employee of the month - recommend and justify an appropriate method of motivation for a given situation
Minimum Time = 50 minutes
Course Content
2.4
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Motivation Past Paper Questions
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2.4 Motivating Employees
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